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The most economical mode of support is via email and we suggest that all support interactions begin in this fashion. Should a higher level of support be required, such as consultation by phone or phone plus screen sharing via Go-To-Meeting, these are offered but at higher cost.

Email support is billed at $150 per hour paid in advance via PayPal.  The minimum is one hour with any unused  balance carried forward.

Phone consultation is $250 per hour, one hour minimum paid in advance, any unused balance carried forward.

Phone consultation with screen sharing is $300 per hour, two hour minimum paid in advance, any unused balance carried forward. 

Support packages are available in 10 hour increments at discounted rates. Please contact us for details.

If you encounter a problem you believe to be a "bug" in the TSSB Software, we ask you to report it using the form below.

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Hourly Email Support
 
Hourly Phone Support
 
Hourly Phone Support with Screen Sharing

Please Contact Us for discounted support packages
available in 10 hour increments.